Glossary of terms used in the field of plant quarantine

The order of consideration of appeals by the Trustline

1. Description (passport) of the service

1.1. Name of service
Reception of applications by individuals and legal entities through the "Telephone Trust line" of the Ministry of Foreign Trade of the Republic of Uzbekistan - (+998 71) 238-50-05.

1.2. Result of service
Reception of applications of individuals and legal entities, consideration of which falls within the competence of the Ministry of Foreign Trade of the Republic of Uzbekistan.

1.3. Service providers
Ministry of Foreign Economic Relations, Investments and Trade.

1.4. Legal basis
Law of the Republic of Uzbekistan "On applications of individuals and legal entities".

1.5. Recipients of the service
Legal entities and individuals are citizens of the Republic of Uzbekistan, as well as citizens of foreign states and stateless persons.

1.6. Schedule
Monday to Friday 09:00 to 18:00.

1.7. Period of execution
Appeals are considered in time and in the manner determined by internal local acts of the Ministry of Foreign Trade of the Republic of Uzbekistan.

2. Informing the recipients of the service

2.1. Composition and volume of information
The composition and scope of the information provided is determined on the basis of the consideration of appeals.

2.2. Broad informing
Informing individuals and legal entities about the numbers of the "Trust line" is carried out on the official website www.mft.uz.

2.3. Information on request The service is obtained by a phone call.

2.4. Used letterheads (forms) of documents
Appeals of citizens are entered in the register of appeals through the "Trust line".

3. Maintenance

3.1. Waiting conditions
Rendering of service at a telephone call is carried out by a way of sequence.